Frequently Asked Questions

Are reviews anonymous?

Yes, renters and landlords can post anonymously, but all reviews are moderated for fairness.

Can landlords reply to reviews?

Absolutely. We believe in balanced perspectives.

Do you verify reviews?

Yes, we use verification checks to reduce fake or misleading posts.

Do I need an account to read reviews?

No. Anyone can search and read reviews. An account is only required if you want to post a review or claim a profile.

Is reviews.rent free to use?

Yes. Searching and posting reviews is completely free. Premium features may be added in the future, but the core platform will always be free.

How do I post a review?

Simply create an account, search for the landlord, tenant, or property, and click “Write a Review.”

Can I edit or delete my review?

Yes. You can edit or remove your review at any time from your profile dashboard.

What if I see a fake or unfair review?

Every review has a “Report” button. Our moderation team will investigate and remove any that violate our guidelines.

Can I leave both positive and negative reviews?

Absolutely! Reviews.rent is about transparency. Good experiences deserve to be shared just as much as bad ones.

Can I review an apartment complex or only individual landlords?

You can review both. Each property and landlord can have its own profile with ratings and feedback.

What details should I include in my review?

Mention things like:

Communication and responsiveness of the landlord
Property condition (maintenance, repairs, pests)
Transparency on rent, deposits, and fees
Neighborhood safety and noise levels
Utility and billing practices

Can I post anonymously?

Yes. You can choose to display your name or remain anonymous.

How do I claim my landlord profile?

Search for your property or name, then click “Claim Profile” to verify ownership.

Can I respond to tenant reviews?

Yes. Landlords can reply publicly to reviews to clarify or resolve issues.

What if I get an unfair review?

You can report it for moderation and/or provide your side of the story in a reply.

How do you verify reviews are real?

We use automated checks, moderation, and optional document verification (like lease agreements) to confirm reviews.

Is my personal information safe?

Yes. We do not share your personal details with landlords or tenants. Your email and identifying info remain private.

Can reviews.rent be used in legal disputes?

No. While reviews may highlight issues, they are user opinions. For legal matters, consult an attorney.

Can property managers and real estate agents be reviewed?

Yes, if they are directly responsible for tenant experience.

How can I contact support?

Visit the [Contact Us] page or email support@reviews.rent.